I'm also having this problem and I have a 2.8g pentium system with a 200G hd drive - brand new with only about 20 G used. I've found that althought the files appear to be complete in the Incomplete section, they really are not saved to your hard drive - this becomes a problem when it takes so long to finish and then when they're almost done you can't wait for them to finish and then WHAM! I'd like to see this fixed or find some reason why this is happening.