Well just everything I have already covered in my previous messages.

Bascially this is all I did...

1. Changed the AVG Firewall to Medium.
2. Enabled the Chat

I dont really know what it was that made the difference but
I think it was when she made changes at her end, because I wasn't the one having any trouble it was only her.

I expect the main trouble was my Firewall being on
High = No sharing!

Thanks
Heletia