I purchased LW PR0 two months ago. After attempting to solve my problem with emails to tech support which always gave me the same response, I took time to read the posts here. It was JAVA that needed to be removed and then downloaded in the offline version as was suggested in one of the posts! It worked like a charm. THANKS for taking the time and interest (something LimeWire DOES NOT seem to do) to inform others of your solution advice!