Ok I have a slight problem.

Firstly I paid £16 something to download limewire and this is supposed to be a one off payment but I got charged this about four times. Can I get that money back?

Secondly Limewire basic is supposed to be free and i don't have limewire pro so how come i was charged in the first place?

Thirdly my bank statements say I have a direct debit even thought it's supposed to be free and how do I go about cancelling it as I cannot get any official help as i don't have limewire pro!!

Thanks for any help

Lara
xx