Either others who did the speed test were using a different verizon plan with higher speeds or there's an issue there. Do you know what your plan with verizon is. eg: I'm on a 256/64 kbps plan with my isp. I get speeds of 27 KB/s & 7 KB/s. ie: some loss due to overheads such as distance from phone company, loss due to hardware, etc. I'm on the lowest speed plan my isp offers. If I were richer then I'd go for the next higher up.