It sounds to me like you need to do some reading to get some points about how best to set up & downld files.

For your present situation, are you aware of this License requirement (click on link) & check your options to make sure that's not your problem.

These forums are full of information if you're interested. I'll start you off with some very worthy links!

For other download help; See the following link & follow “ALL” the off-shoot links to find hints & extra skills to help solve your problem: To continue files downlding (click on link) & I guess also, see Cant search well help for help in finding what you're after.