I have the same problem! Almost every time i start LW it tells me unable to reload my incompletes. Probably because every time I exit from LW it either has to be an "end task" in Task Manager or a system restart whilst LW is running.

It should be more robust than this though!

Re-load the incompletes from the LIbrary and, as you say, they start again from scratch - which, if you've got megabytes in incompletes is a major bummer. But sometimes they do resume. Why? Why this inconsistency?

There's nothing in my "docs&sets" incomplete folder by the way.

It seems to me that this bug (for that's what it is) should be of major concern as it completely destroys the whole point of using the software.

Surely there must be a fix or a workaround? Please help!