My kids decided to buy limewire instead of using the free version. I cannot get my money back it says? Where on the site is it posted that there is no money back?!?!?!?!?!?!?!?!? I cannot find a telephone number at all, and any time I try to email, I just get a general response instead of the email going through? Any suggestions, anyone (and no need for anyone to get mean about it either.) Thanks