Ask at the site you got it from. Or do they not have support.

One thing I will say you are not real bright, post in one thread you got pro from a site where you did not pay for it. And advise another user to do the same, then ask for advice from members who do pay for it.

If I was you I wouldn't hold my breath waiting for a answer to your problem. Happy Reading the answer is somewhere in these threads I just cant remember where.

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A little common sense goes a long way

Later Grandpa