I'm brand new on here so pls. bear with me and I hope I am doing this correctly!

I purchased Limewire Pro v. 4.9.37 about a year ago, and I am have upgraded to newer versions once or twice, to my current version 4.9.37. Now, I want to upgrade to the newest, 4.10.9, and Pro does NOT recognize my email addy now. I can't do anything; can't go any further. I really don't think I should have to pay AGAIN, because that is not supposed to happen, once I pay once, for PRO. (right now I can't order stuff online anyhow, until I get a new debit card going).

Can anyone help with this 'Pro/Email' issue I have? Thanks! Berni50