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Old March 18th, 2006
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Join Date: June 30th, 2004
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When you post about a problem you should include these details:

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.

Lucky Bonus question: 12. Do this test: Bug Report instructions & sample image Is the result True/False?

You should also tell us what fixes you've tried & their effects. The Stickies around the forum are full of fixes.
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