thank you for the information that i received. I download java again in offline mode and reinstalled. imagine my heart rate when limeline started to load. got it open and then it disappeared. tried again then it disappeared again. I did the lw preference folder thing but still just loads up, excites me, then disappears. (shouldn't do that to the oldies, we could have heart failure). What am I doing wrong. Silly thing as it use to work really well. If i updated to pro would I still get this problem. One other thing that I didn't understand was when it was asking what connection, modem, cable t1 or t3 and higher i went moden. I am on broadband adsl. did i pick the right one. Oh dear I think this oldie should stick to knitting.