"Dear kidzapper@aol.com:

Thank you for contacting Optimum Online regarding your question about third party programs. We apologize for any inconvenience this may have caused you and will be happy to assist.

We would like to advise you that Optimum Online allows full connectivity to the internet. Firewalls to have the capability of blocking out ports. Program like you mention may need certain ports open and it's possible a firewall maybe blocking access.

For additional information, please feel free to review our FAQ located at http://www.optonline.net/Support . If you require further assistance you may contact us via:

Email: http://www.optonline.net/Cservice/Ar...icle%3D1993861

Live Support: http://ool.hopto.org

Phone: http://www.cablevision.com/index.jht...ype=phone_list

Thank you again for contacting Optimum Online. Have a nice day.

Sincerely,
Technical Support
3672"

they gave me bullsh*t