I to have had and still are having the same problems as madlands&rmj. I paid for Lwpro but i'm sure i'ts not it, instead i got Lw4.10 when i open Lw it only says Lw4.10. and not Lwpro even in the resources menu there is a link to Lwpro which takes you to the download page, would you need this if you where alrerady using Lwpro?.When i paid i did recieve 2 emails( a reciept and link to my personal dowmload page).Any help would be appreciated. Thanks kaz7.