same here.....my computer has now become a mess....every time i perform a search that same exact message comes on my computer...then it freezes and it all disappears...also, my computer is now turning off all by itself....a 3 month old computer with no problems until i downloaded from this site...i am a crying mess now...i am such a new user that support on here is really useless because i am afraid i will do something to further corrupt my computer...i now get to go spend $60-$100 on fixing it when this site has known the whole time about what problems they have been having...????