Thanks for the info on Shaw......it makes the most sense....when I watch the part that says how many I'm downloading from I can see that it stops or completely slows when it's more than 1.
Grandpa-It was $18.00 I payed but never renewed because I couldn't get anything downloaded and LW didn't have any advice when I emailed them. In fact I haven't touched my LW for several months since.
Thank you! for your time Foolofthehill, it's so nice to have a direction to fixing this problem.