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6. Modem & router brand name & model numbers? True
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Thats not a true or false question. Look on your modem/router. What the name and model number?
You could try calling your isp and ask them if they filter p2p apps.... If you shutdown LW and restart it do your speeds go back up? If you have a lot of files queued waiting to d/l, try cutting back on them. Buying Pro really doesn't help improve speeds that much.
Try downloading a file from here and see what kind of speeds you get:
http://www.magnetmix.com/audio2.shtml