i bought a computer. and guess what?same thing comes up THIS IS NOT A GENUINE COPY OF WINDOWS XP!!!!therefore it will not let me do any new up dates .so until i get a genuine copy of xp i cannot get any new updates. and the guy that i bought computer from will not even answer my call or answer the door! even though i was promised it was windows xp.looks like i'll just have to go pay 100$ for a original copy of xp. they say its all i can do.its still a bummer!! good luck LORI