I had that problem also. I would download my stuff and never could find it. What I ended up doing was first creating a folder on my desk top and I just named it "My videos" . When you click on something to download try clicking the right side of your mouse and some options will come up and it will say like "download" or "download as". I click onto the download as. I then pick what file I want them saved in which is the file I named "My videos". Then when the download is complete is should be in the folder on your desktop that you put it in. Don't know if this will help you but it has worked great for me.