I have been using pro since march and had the download page bookmarked but recently had to reload windows now when I try to re-download PRO it asks me for the e-mail address I signed up with. I have tried every e-mail address I have and none of them are accepted. Obviously one of them has to be right or I couldn't have gotten it in the 1st place but no matter how many times I try it won't recognize my e-mail so I cannot re-download pro. Any suggestions???