hmmm. Okay, i did the whole uninstall method again. Re-installed it. But this time, i had some updates on my computer that i hadnt done yet. Did those.and found out that my firewall settings were strict. I followed the directions on the site under "connection" problems as i have in the past. this time it worked!!!! Im connected. Dont know what i did differently, but it worked. thanks for the help though.