Hey wondering_why
Instead of contacting Bigpond I contacted my Brother-in-law, who's a computer-wiz, and asked him to help me configure this whole thing, and he's anti-limewire/kazaa, etc, etc.
So I told him I was having problems with iTunes, he told me to open iTunes, it worked perfectly, and he just laughed and said problem solved
So, I'm still no-where Although he did help in some ways, he told me I didnt even have a Router, what I thought was my Router was just a Wireless card connecting me to a modem.
Does this help in any way, or should I still contact Bigpond?