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Sorry BrandonL,.......as you know, it's not always easy to control employees,....please send a PM to Sphinx, as she has asked to be contacted in cases like yours and let her know about the unsufficient service here (your complaint might help to change things for you in the future)....
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I will gladly handle all wisea*ses.
But if you downloaded an iliigal copy of Limewire Pro I WILL NOT help you. If you're stupid enough to download a virus, then I will not help you. If it's a Window issue, then all you need to do is update your java. For everything else, there is Master Card.
Thank You.