Use the link in the post of LOTR and go to that thread. There you'll find a link (RStern), which you should click to send her a PM explaning your problem. She will be able to sort it out (assuming that you've bought LW pro from the official site http://www.limewire.com/ and paid $ 18.88).

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"Never Argue With An Idiot. They Will Drag You Down To Their Level, Then Beat You With Experience"