I've read the other posts concerning similar problems. I've had problems watching some movies with Realplayer. After the download is complete it asks for an upgrade and there is none available. You can hear the audio but there is no video. I am thinking that switching video programs will do the job since it's a .avi movie. My problem is this...I do not know which folder to open from. I've tried opening with the "shared" folder from my directory but my computer freezes when the folder is opened. I do not have an option or by right-clicking on the file in the library section to change the current video program within Limewire Pro. Can anyone help me with this?