Hi,
This is the only access that I have found to try to resolve a similar problem.

I signed up to purchase Limewire online with all its options, and when the download completed I was surprised to find it was Frostwire. The program has functioned fine and I was satisfied with the purchase as I did not appear to receive any pop ups etc, and was able to download musicvideo files.

I never received any confirmation of the order which was paid by paypal and now my computer has crashed and my HDD has been formatted for the reload.
I cannot get in contact with Limewire Frostwire sales or support to have the full registered version sent to me again.
I have never receved a confirmation email with a code or serial number to allow me to reactivate myself. What is my next move?
Regards tedlz