I bought LW Pro this afternoon and it didn't speed up my downloads at all, but it was just as the USA came online (I'm in the UK) and my cable connection does seem to get slower then. I was getting download speeds of 1-4 kb/s which is REALLY slow.

Then LW shut itself down so I uninstalled it - but can't find the file to reinstall it. I tried to go to the support function which asked me for my email address which I was supposed to have entered when I bought Pro - however before it asked me for an email address I was re-directed to paypal so I never got the chance - and it won't recognise either of my email addresses.

I definitely bought it, it definitely went through on paypal - I can't find the Pro installation file, only the basic one. I don't mind paying for it - I know that a lot of people have put lots of time into this but I need a way of a)finding the darned file again (I've done all the searches) and b)finding out which supposed email address it's storing! Can anyone help?