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Originally Posted by kokoses I don't know how to do this but I have a question. We just switched from dial up to Starband Satelite service. My kids were able to use Limewire before and now they can't as it shows in the bottom left corner that it detects a firewall. I called Starband, they say they dont' have a firewall. I checked my windows xp and believe I have that set properly. I check w/ Norton antiv and they took me through steps to see if when Norton is disabled if that solves the problem and it does not. Does anyone know how to solve this issue? Thanks, Julie |
Guess you'll have to be more specific about your system setup.
Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
12. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
The brickwall in front of the small globe indicates a firewall. This firewall might well be in your router. Instead of disabling a firewall (you shouldn't run two at the same time), it is more advisable to configure the one properly since it will have even disabled some porcesses running in the background that LW might identify as firewall. How to configure the firewall properly you can reead here under (connection problems -click first):
http://www.gnutellaforums.com/showthread.php?t=5136 