After using LW for quite a while i decided to upgrade to pro (mainly cause i was sick of getting that pop up asking to upgrade) anyway i upgraded and all is fine until i tried to download it again cause i deleted files by mistake but the problem is the download page is asking for my email address but when i enter it it says not reconised now i know its the right email cause i have only 1 and i also paid through paypal so i'm sure i purchased through the right channels. cananyone help here please.

cheers
Robbie