I tried to system restore (to 3 previous dates) and it wouldn't. However in restarting my PC I now have a strong connection according to LW.

I still have the problem of ALL my incomplete files going awol . A lot of them were over 75% complete so that's a lot of time AND MB's wasted. If there is any way to get them back it'd be appreciated. I've checked the recycle bin to no avail & also done a system search on a couple of titles also to avail. WTF happened ??