I've put in a search for m3u files. I can't believe how many other people are having the same problem. I have also done all of the answers from the helpers, but the helpers are missing the point. I checked my saved folder, the one the program defaults to and even changed the destination to my own folder, and they are m3u files. If you click on saved files in the library, they are m3u files. No where do they show on my hard drive as mp3 files. When you click on them they do start to play in windows media. But other programs or devices don't recognize them. The helpers keep saying that when you down load it to your saved folder they are mp3. Not on my computer and from what I can see from several others, not thiers either. It appears this problem is effecting so many people, the company running this site needs to address it in their directions or post a note.