Check the browser history & see exactly which site she paid at. Was it one of these? Known Scam Sites (click on link)

If it wasn't http://www.limewire.com/english/content/download.shtml then scammed.

edit: I saw you post after my edit ... you have been scammed. Only scam sites offer extras.

Check the latter pages of the link I gave above, & also this thread for advice for getting your money back get your $$$ BACK!!! (music members)