You can get a refund if you do it within 30 days. call For credit card billing questions please call 877-354-0013.

I just signed up today and I have the pro. I paid 29.95 for the unlimited Pro membership and got the movies option free. A special offer. Right on the site it said you have 30 days to try for free.

I copied this right off the site:

I thought the software was free. Why am I being asked to pay?
The software is free. You are paying for unlimited technical support and so we can run the website. If unsatisfied, for any reason, you can cancel your membership within 30 days for a full refund.

Hope that helps!

If you bought through www.my-music-now.com They have an option for that spyware program to purchase for an additional 14.95.