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Originally Posted by Only A Hobo I am not sure that the email address service@limewire.com even works. I suspect you need to post through the website, but I could be wrong. As for getting a response ..well the team have been much busier than usual getting a major new beta versioun up and running .... that may be the reason, but in practice, post your problem here and someone here will hopefully be able to sort it for you. |
Thanks for the insight. I have been reading some of the forum threads and I think I have found what I need to answer my questions. Nevertheless, to simply not reply to e-mails that are sent through their website is inexcusable regardless of the reason. If they are going to charge money for the software and then offer support, then they should provide support without fail... or they need to at least advise the requestor as to what "soon" means.
Take care...