If you're connecting (rather than being connected) to the network, you'll have a hard time downloading!
Do you see the firewall icon (brick wall in front of the blue globe)?
Make sure your software firewall's configured for LW & only use 1 software firewall.
Check the sticky below for lots of connection problems info
Connection problems? Check here first!
If you need more help, tell us your details. Post #2 of that sticky shows the info we need:wink: