not quite, it is not support I am looking for, just a product I purchased. In the past I could not get any help from custmer service when I accidently deleted the installer form my computer.
Not to mention that the way it was unnderstood by me and many others is that the installer is a 1 time purchase and updates are to be re-newed. I could understand that this is not a support problem however there should be a manner in which a member could get back the installer they paid for without such a fustrating hastle.