I looked everywhere on here and have seen nothing to help with my issue for my version. I just downloaded LW for the first time, version 4.12.6 I believe. Actually we have downloaded and removed this program 2 or three times because of the issues. What happens is the first small box comes up, it does it'sd job and everything is great, then LW app comes up, and then the trouble starts when it asks me if I want to download the pro version, then it locks up including the whole pc, the LW app goes gray, sometimes I can get the upgrade box down then the tip box is up, I think I have gotten that down once, but the app screen never corrects itself and along the top it says "enabling....." I forget what it was trying to enable, lol.

I have (I believe) windows xp, hp pavxt853, intel 3, umm anything else?

I also just got itunes, and a java update I believe is included with that. I'm not too sure about getting rid of the java upgrade cuz I don't want that to mess with itunes.

Thanx for any and all help!
Marissa