1. OS version? (eg: Windows 98) Windows XP SP2

2. What firewalls you have? only Windows firewall

3. How much ram? 256

4. Hard Disk space available? 20

5. Connection type? (eg: dialup, broadband, cable, etc.) ethernet

6. Modem & router brand name & model numbers?

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.12.6 Java 1.5.0_10

9. Who is your ISP provider (Internet Service Provider)? Vip1.net

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? page cannot be displayed

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO

12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
yes

I have read all the sticky post and tryed all the tips and nothing seems to work. I use to have Norton Internet Security but I uninstalled it but still no luck with LW. I need help

Thanks