Thanks for the suggestions, however I am sure the ipod isn't full. In fact there are no songs on it right now becuase they won't transfer. I have tried to reset the ipod (or restore in apples words). And it gives an error message of 1418 which apples says mean reinstall itunes. But i've done that 4 times and it hasn't worked any of those times. I am up to date on itunes versions and have done all that I have read on apples support page (ie Apples 5 R's) Which is why i've wasted about 4 hrs of my life trying to get this to work. Can you think of anything else I can try??