I've read through the sticky and still can't really understand what's going on. My problem is similar to mouser99's - I bought a new hard drive and installed windows on it. Moved all my data onto it. I tried to get a new activation key, several times, but have never received a new one. I paid $20 for Bearshare Pro, which is good for a year, and haven't gotten a new key yet.

In "layman terms" can someone explain to me what's going on?