Aha ... so it has actually worked at your place before. Just not the same computer. Are you using the same modem/router as earlier? Are you able to connect via dial up at all? I think I asked that much earlier on. Some isp's will allow you to connect via dial up in case their dsl services have problems, etc. Mine does. Come to think of it you couldn't configure the dial up could you. I'm not windows savvy enough to help in that area.