hey mick,
i actually dug around to try and find this form, so my apologies for bot using it!

1. OS version? os c 10.4.8
2. What firewalls you have? up
3. How much ram? 2gb
4. Hard Disk space available? 110gb
5. Connection type? (eg: dialup, broadband, cable, etc.) DSL
6. Modem & router brand name & model numbers? paradine, not sure about the model #
7. Where are you trying to connect from (house, appartment complex,
school, student accomodation, work, etc.)? apartment
8. What version of LimeWire (LW) & Java do you have? 4.13 pro, java: 1.5.0_06
9. Who is your ISP provider (Internet Service Provider)? cavalier
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'.
What happens when you go there? worked
11. Are you sharing the connection with other computers or p2p sharing
programs? If yes, please give details of set up. no sharing. occasionally tomato.
12. Is this a your 1st try at LW or is this a new problem with an
experienced user. 3rd or 4th year
13. Do you see a brick wall in front of the blue world icon at the
bottom of LW's interface? firewall IS on. downloaded an mp3 to test and there was no problem.

now, WTF? not getting the vid issue!

TIA,
DL