1. OS version? (eg: Windows 98)
-Vista
2. What firewalls you have?
McAfee and Windows
3. How much ram?
-1GB
4. Hard Disk space available?
-100GB+
5. Connection type? (eg: dialup, broadband, cable, etc.)
-Cable
6. Modem & router brand name & model numbers?
-Motorola SB5120
-Linksys WRT54GS
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
-Apartment Comlex
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
-4.13.0
-1.6
9. Who is your ISP provider (Internet Service Provider)?
-Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
-Your Test Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
-No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
-New problem, experienced user. (never worked with Vista however)
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
-Yes