Hi mick

1. OS version? (eg: Windows 98,XP.SP2. )?
Windows Xp Home Edition 2002 SP2
2. What firewalls you have?
Norton but switched off
3. How much ram?
480MB
4. Hard Disk space available?
61GB
5. Connection type? (eg: dialup, broadband, cable, etc.)?
Broadband
6. Modem & router brand name & model numbers?
BT Home Hub F500
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.12.11Pro - Java 1.5.0-11
9. Who is your ISP (Internet Service Provider)?
BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem had limewire for roughly 12 months
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes

Hope u can help