1. OS version? WINDOWS XP
2. What firewalls you have? None. I got frustrated and uninstalled my McAfee - but it didn't make any difference.
3. How much ram? Where do I find the answer to this question?
4. Hard Disk space available? 21.3 GB
5. Connection type? Cable DSL
6. Modem & router brand name & model numbers? Comcast brand modem.
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? My apartment
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW: 4.12.11, Java: 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? Comcast
10. Do this simple test for us. Using your browser go here:
http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced user. Was working fine and only recently started having problems. The connection to the internet is fine (all bars green) but when I click on a download, it says, "Connecting..." but nothing happens.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Nope.