Honestly DRK-GUY I don't really know. When it comes to computers I'm an idiot but I can say that offline when I want to do something it's not slow but as far as anything I do online at AOL.It's as slow as can be....I can't even run 3 things at once. I've had several people say it's just AOL& it's no good. Some people have said it's b/c I'm on dial up& some have said it has to be something with the computer. Sorry I couldn't help you more.