1. Windows XP, firewall on
2. What firewalls you have? none other
3. How much ram? umm, i'm not sure.. this same problem occurred on both computers i downloaded limewire on. both have different ram but both are xp.
4. Hard Disk space available? enough
5. Connection type? (eg: dialup, broadband, cable, etc.) router..
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? work and house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire and Java both the latest ones
9. Who is your ISP provider (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? 'your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. yes to 'sharing the connection w other coms' and no to 'other p2p sharing progs'. a few computers and laptops in my house; all use the same router.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've used LW before on one of the computers and it worked fine until some time ago when the problem started.

thx so much