Hi thedimholtroad,
You missed out the 3 reeeally important answers...
Who is your ISP (internet service provider), who do you pay for your internet acess?
What's the brand & model of your router?
Do you see the firewall icon (brick wall in front of the blue globe at the bottom of LW's interface)?
And also...you say you're connecting from work & house. Are you working from home & have an internet connection payed for by your employer, or are you having trouble connecting from 2 totally separate locations??