1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Windows Firewall, McAfee, and router
3. How much ram? 1 G
4. Hard Disk space available? 20 G
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable
6. Modem & router brand name & model numbers? Modem - Motorola Surfboard SB5120 and Router - Linksys WRT54GS
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW - 4.12.6 and Java - 1.5.0_10
9. Who is your ISP provider (Internet Service Provider)? Troy Cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. this is my laptop and the connection is shared with my desktop and another laptop
12. Is this a your 1st try at LW or is this a new problem with an experienced user. no i've used it before
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes