OS version? (eg: Windows 98, XP,OSX ) XP users, Please state XP firewall on or off.? Windows XP

2. What firewalls you have? Windows firewall

3. How much ram? 512 MB of Ram

4. Hard Disk space available? 54.5 GB

5. Connection type? cable

6. Modem & router brand name & model numbers? WebSTAR modem & D-Link Airplus Xtreme G Router Model DI-624

7. Where are you trying to connect from House House

8. What version of LimeWire (LW) & Java do you have? LW 4.12.11 PRO Java 1.5.0_11

9. Who is your ISP provider (Internet Service Provider)? Rogers and 3 of my other friends use Rogers and have no problem with LW

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It Worked


11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.New problem I had no connection problems until I upgraded to PRO

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes